Q: What`s the full name of your product?

A: High borosilicate heat-resistant glassware.

Q: What are the merits of your products?

A: Low coefficient of thermal expansion; excellent heat resistant performance.

Q: Is the material safe?

A: Yes, All of our products are made of high borosilicate heat resistant glass, which is food-contact safe material.

Q: What certificates have you passed?

A: Nearly all food safety related certificates, such as LFGB, FDA, DGCCRF, etc.

Q: What`s the thermal shock of your product?

A: 120°C.

Q: What`s the minimum and maximum temperature ?

A: -40°C to 560°C.

Q: Do you have ability to design mould for our new products?

A: Yes, our engineers are experienced in designing mould according to customer`s request.

Q: How many days will take to make a new mould and T0 sample?

A: Depending on the shape and size, mould always take 35-45 days and we usually need 10 days more to finish T0 sample.

Q: What is your Market Positioning?

A: We are a professional premium products manufacturer. Our main market are in Europe, South & North America, Asia and Middle East.

Q: What`s the lead time?

A: 30-45 days after the receipt of down payment and packaging confirmation.

Q: What is your MOQ?

A: Our MOQ is 3000pcs/item and at least one 20GP container.

Q: What are your Inco-terms?

A: FOB, CNF, CFR, CIF Or as customer`s request.

Q: How many days can I get the samples?

A: 5 working days to send out the samples. First samples are free and freight should be collected.